Do you use Lightroom Classic rented version? Then perhaps you can help me. Since I changed to the subscription version of Lightroom Classic, I'm finding it crashes more often than the old one time purchase version. Is this because it has more functionality, because it goes online and my connection is quite slow or what? At first, Adobe said it was my graphics card but it is a pretty recent, fast gaming card. I doubt if it's processor or ram as both are well specced. The problems usually arise when I've done some masking and dodging and burning. The machine slows down and either stops responding for ages or crashes. Any ideas? Does this happen to you? What are your experiences?

I'm not quite sure what causes the problem Roland but I do have the same experience. One thing I have found is that if my working disk is nearly full, things seem to slow down. This seems a bit strange to me as my RAW and video caches are on a separate disk . I have 64gig of ram, so there shouldn't be a memory overflow writing to disk anyway. That said, Lightroom Classic does crash on me quite often. Are Roland and I alone or does this happen to you?

I also have the rented versions of Photoshop and Lightroom (£9.99 per month). I generally just choose 6-10 images to process when I've been out on a shoot, and so I use Photoshop to process the images and I do them one at a time. I do use Lightroom Classic on the occasions when I have a larger batch of images to process and I haven't experienced any crashes when using it, but all I'm doing is a quick tweek on the brightness and contrast, then resizing the images for the web, and adding a logo. I use a Windows PC that has 32GB of Ram and my Lightroom is bog standard, what I mean is that I haven't downloaded any additional features to Lightroom that are available to purchase.  

I've used LrC for years with no issue. Last year I bought a DxO license not willing to pay Adobe for life. It's a good product but I still find LrC more flexible and easy to use + it was hard for me to reproduce in DxO all the presets I built for weddings in LrC. So last week I decided to give a try to the latest version of the adobe combo (Lr + Ps = £9.99 - still on trial till Friday) but at the moment no issue at all. I revisited few old weddings with an average of 1500-1700 pictures and it works well with no crashes or fatigue. I have a 2015 15" Macbook Pro so nothing recent.

[quote][i][b]andrearossiphoto[/b] wrote:[/i] I've used LrC for years with no issue. Last year I bought a DxO license not willing to pay Adobe for life. It's a good product but I still find LrC more flexible and easy to use + it was hard for me to reproduce in DxO all the presets I built for weddings in LrC. So last week I decided to give a try to the latest version of the adobe combo (Lr + Ps = £9.99 - still on trial till Friday) but at the moment no issue at all. I revisited few old weddings with an average of 1500-1700 pictures and it works well with no crashes or fatigue. I have a 2015 15" Macbook Pro so nothing recent.[/quote] Thanks for the information Andrea. I don't know what the problem was, I have to say that I haven't had much trouble recently. At the time, I had just changed to the rented version and was doing my penultimate wedding. I wonder if the program had a problem making so many previews while I was loading more images or whether it was indeed a bug which they have now sorted. My files are pretty big, out of interest how big is each file from your weddings? Even if they are small, 1700 images would add up to a lot.

I use Nikon D750 that produces 30MB raw files. LrC  takes time at the moment I import the images but after that everything goes smooth.

[quote][i][b]andrearossiphoto[/b] wrote:[/i] I use Nikon D750 that produces 30MB raw files. LrC  takes time at the moment I import the images but after that everything goes smooth.  [/quote] Thanks for your reply Andrea. My files are a little bigger than yours but not much, so it was interesting to know that you are not having a problem. Are you working 8 or 16 bit? I'm working 16 bit and wonder if that might be causing my problem. My Lightroom is doing it again! It's crashed on just about every shot this evening. Adobe say it's my graphics card which does not have enough memory. It has 4 gigs, so I would have thought that's enough. I have 64gig of ram, so doubt it's that and my scratch disk is SSD with 76.5 gig currently available. Yet, Lightroom only crashes when I am giving it serious work to do, like a lot of dodging and burning. It never, ever, crashed before I had the subscription version. I think I need to talk to my tech guy who builds my machines, to see if he can help. One thing I may do is go back to just having one machine for editing and another on the desk for general internet and office work. That might help.

Hello there, I too have suffered crashes and found them nothing to do with the software ... eventually. It did take some time, in the end I removed every connection in my box, noting that the ones to the SSD's are not very positive no 'click in'. Cleaned the all of the inside with one of those micro fibre brush things. Reconnected everything switched on and got the desktop in 20 seconds, yes I'm geeky enough to do that. Everything worked faster and has done ever since. Put this on a Microsoft forum and every now and then get a thank you message from sone poor person tearing their hair out. Partial failure of connections is what I put it down to, the connectors both move and corrode slightly. This is what you find. Cheers

Hi, I'm deeply sorry I totally miss your message. I'm using Mac and I never had problems, but I remember back in days I had a couple of friends using a assembled PC and they were always struggling with graphic cards compatibility. Plus I totally agree with [photographer=jemraid]@jemraid[/photographer] to use the Microsoft forum. Cheers, Andrea

[quote][i][b]jemraid[/b] wrote:[/i] ... Partial failure of connections is what I put it down to, the connectors both move and corrode slightly. This is what you find. Cheers[/quote] Thanks for the tip Jemraid, I'll bear it in mind. My problem turned out to be with my graphics card. Although not terribly old and of good spec, it just wasn't coping with AI and all the new tools in Lightroom. Plus I extensively use the tools in LR, so the poor card could not keep up. The solution was simple, turn off the ram on the graphics card and let the computer do the work. Crashes stopped and plain sailing resumed.